Co-design agentic systems

We help you design the workflows, guardrails, integrations, and measurement. Then we build the MVP when you're ready to ship.

Co-design with your team Guardrails from day one Prototype to production
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Workflows Guardrails Integrations Evaluation
Workflows Guardrails Integrations Evaluation
Workflows Guardrails Integrations Evaluation
Workflows Guardrails Integrations Evaluation

What you'll leave with

Concrete artifacts that de-risk shipping. Not decks. Not demos. Plans you can act on.

Workflow Maps + Agent Boundaries

Clear visualization of where agents act, where humans stay in the loop, and where handoffs occur.

System Architecture + Tool/API Plan

Technical blueprint: orchestration layer, tool integrations, data flows, and security boundaries.

Permissioning + Approval Model

Who approves what. Which actions require human sign-off. Full audit trail design.

Evaluation Plan + Success Metrics

How you'll know it's working. Reliability benchmarks. Red-team scenarios. Monitoring strategy.

MVP Scope + Implementation Roadmap

What to build first. What to defer. Clear milestones from prototype to production.

Design the controls, not just the prompts

Primary

Design & Advisory

Strategic partnership to architect agentic systems that your team can own and operate.

Agentic Workflow Design

Map decisions, actions, and failure modes. Define where agents act autonomously vs. where humans stay in control.

Agent UX Design

Handoffs, approvals, visibility. The control surfaces humans need to trust and correct the system.

System Design

Tools, orchestration, data access, security boundaries. How the pieces fit together.

Evaluation & Reliability Strategy

Benchmarks, test harnesses, red-teaming, monitoring. Know when it breaks before users do.

Enablement

Documentation, playbooks, team training. Transfer capability so you can iterate without us.

Implementation

Build & Implement

When you need working code, not just plans. We build what we design.

Prototype Sprint

Working proof-of-concept to validate the design before committing to full build.

MVP Build

First production-ready version with core workflows, evaluation harness, and monitoring.

Production Hardening

Edge cases, error handling, scale testing, security review. Ready for real users.

System Integration

Connect to your tools, data sources, and existing workflows. The agent in context.

Less demo. More deployed.

How we work together

Partnership, not handoff

We work alongside your team. You own the system. We accelerate the journey.

01

Align

Goals, constraints, risks. What does success look like? What can't break? Who needs to be in the loop?

02

Map

Workflows, decisions, failure modes. We document what exists and where agents can create leverage.

03

Design

Agent roles, human control surfaces, permissions, orchestration. The system architecture emerges.

04

Prove

Prototype, evaluate, red-team. Stress the design before it touches production data.

05

Ship

Build or hand off. Monitor, iterate, expand. The system improves through use.

Shipping is a systems problem.

Where agents create leverage

Support Ticket Triage + Actions

Classify, route, draft responses, escalate. Human approval for sensitive actions.

Ops Approvals + Routing

Process requests, validate against policy, route to right approver, track SLAs.

Sales Ops Enrichment + Prep

Research prospects, enrich CRM data, prep call briefs, draft follow-ups.

Engineering Assistants

PR reviews, release notes, incident triage, documentation updates. Developer leverage.

Finance & Admin Routing

Invoice processing, expense categorization, approval workflows, audit prep.

Knowledge Ops

Extract structured data from unstructured sources. Transform documents into shared understanding.

Compliance Monitoring

Policy checks, flag violations, draft responses, maintain audit trails.

Customer Onboarding

Personalized sequences, progress tracking, proactive outreach, escalation to humans.

We've shipped this before

We know the traps. We design around them.

Agent UX ≠ Chat UX

Agents that act need different interfaces than assistants that answer. We design for oversight, not conversation.

Permissions, oversight, auditability

Who approved what, when, and why. Built in from day one, not bolted on after incidents.

Evaluation isn't an afterthought

Test harnesses, benchmarks, red-teaming. You'll know if it's working — and when it stops.

Integrations + operating model are the product

The agent is just code. The system is how it connects to your tools, data, and people.

We transfer capability to your team

Documentation, training, playbooks. You'll be able to iterate and expand without us.

Vendor-neutral, stack-flexible

We work with your existing tools and preferred providers. No lock-in. No agenda.

Representative engagements

Design Sprint

Support automation for B2B SaaS

Designed ticket triage system with human-in-the-loop for billing issues. Defined escalation rules and approval flows.

MVP Build

Sales prep agent for enterprise team

Built research + brief generation system with CRM integration. Shipped in 3 weeks with eval harness.

Retainer

Ops platform for financial services

Ongoing partnership to expand agentic workflows across compliance, onboarding, and reporting functions.

Detailed case studies available on request. We respect client confidentiality.

Signals of quality

Systems that ship
Designs that transfer
Evaluations that reveal
Teams that learn

Common questions

Agentic systems use AI to take actions — not just answer questions. They can execute tasks, call APIs, update records, send messages. They act with some autonomy within defined boundaries. The design challenge is defining those boundaries and the human controls around them.

Chatbots respond. Agents act. A chatbot might answer "here's how to reset your password." An agent might actually reset it — after checking permissions, logging the action, and notifying the right people. The design surface is fundamentally different: workflows, approvals, audit trails, failure handling.

Yes. We embed with your product, engineering, and ops teams. We're not here to replace your people — we're here to accelerate them. Design sprints are highly collaborative. Builds include pairing and knowledge transfer. The goal is capability that stays with you.

Access to the people who understand the workflows. A decision-maker who can unblock design choices. For builds: API access to your systems and a staging environment. We handle the rest.

We're vendor-neutral. We work with Anthropic, OpenAI, open-source models — whatever fits your requirements for performance, cost, privacy, and compliance. Same for infrastructure: your cloud, your tools, your constraints. We adapt to your stack.

This is core to our design process. We define which actions require human approval, build audit trails, design escalation paths, and implement scoped permissions. Every system includes evaluation harnesses and monitoring so you can catch problems before they escalate.

Both. Our primary value is in design — the hard thinking that de-risks shipping. But we also build prototypes, MVPs, and production systems. Some clients want the design and hand off to their team. Others want us to deliver working code. We do both.

An agentic system running in production, handling real workflows, with clear human oversight. Measurable metrics. A team that understands how to iterate and expand. No black boxes. No surprises. Systems that earn trust through reliability.

Design the system before you ship

Tell us what you're building. We'll tell you how we can help.

Or book a call directly